Front Office Clerk - Float East | Bilingual
Benefits
We Offer Outstanding Benefits:
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership
- And much more!
Apply today in less than 3 minutes using your phone, tablet, or computer!
Join Us as a Front Office Clerk - Float East | Bilingual
Step into a pivotal role that drives healthy change in our communities by making a profound impact on public healthcare. As the Front Office Clerk, you will be the first touchpoint for our patients, either by phone or in person at our clinics. Your friendly and professional demeanor will set the stage for nurturing a positive patient-provider relationship that could last a lifetime.
About Legacy Community Health
Legacy Community Health is more than a Federally Qualified Health Center (FQHC); it’s a mission-driven organization committed to delivering comprehensive care to all community members, regardless of their financial circumstances. Our rich history began in 1981 as the Montrose Clinic, focusing on HIV education and treatment, blossoming into a network of 10 Houston clinics and more in other regions. Extensive services include adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity care, dental, vision, and behavioral health services.
We’re dedicated to empowering patients with resources that enhance their lives—from family planning to nutrition guidance and literacy classes. Join a forward-thinking team passionate about improving overall wellness and the quality of life for our patients.
Key Responsibilities
- Create a welcoming atmosphere for patients as the initial point of contact both in-person and over the phone.
- Efficiently manage incoming calls, directing them appropriately while maintaining a professional and articulate phone presence.
- Support various clinic operations by performing tasks such as data entry and scheduling.
- Assist in maintaining organized filing systems ensuring alphabetical and numerical accuracy.
- Collaborate with clinical staff to facilitate a smooth patient experience.
Qualifications
- High school diploma or equivalent required.
- Bilingual proficiency in English and Spanish preferred.
- Effective communication and strong interpersonal skills with a pleasant and professional demeanor.
- Proficiency in data entry with a keen eye for accuracy and detail.
- Experienced with multi-line phone systems or switchboards; quick learners are encouraged to apply.
- Basic math skills and knowledge of filing systems.
About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.
At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.
Explore our open positions and see if a career at Legacy is right for you.
Core Employee Expectations
At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:
Approachable & Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.
Driven & Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
Perceptive & Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
Apply today in less than 3 minutes using your phone, tablet, or computer!